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Misconceptions About Carpet Cleaning

Misconceptions About Carpet Cleaning

Misconceptions About Carpet Cleaning

Misconception #1
You should wait as long as possible before getting your carpets cleaned.

No!  Dirt is an abrasive — like sandpaper. Every time you step on your carpet, you grind dirt into the carpet fibers. This cuts your carpet, just as if you had used a knife. This cutting action causes your carpet to wear out faster. A dirty carpet will not last as long as a clean carpet. And while vacuuming helps — by itself, it’s simply not enough. The longer you wait to have your carpet cleaned, the more damage you do to your carpet and the faster it wears out.

Misconception #2
The only reason to clean carpets is to removed the dirt.

NO!  As you probably know, outdoor air contains pollens, fungus, bacteria, air pollution, cigarette smoke, car exhaust — and hundreds of other chemicals. When you come into your home you carry those pollens, bacteria, and chemicals in your hair on your skin, clothing and shoes. Not surprisingly, all those chemicals and toxins wind up in your carpet. If you have allergies, asthma, emphysema, or other breathing problems — one major source of your problem could be the pollens, fungus, smoke and chemicals in your carpet.

Misconception #3:
One method of carpet cleaning is as good as another.

NO. The dry cleaning methods — which are dry foam, Chem-Dry and dry compound — do not rinse your carpet in any way. Instead, they leave a residue. You might say they clean your carpet only halfway. The most effective cleaning method is hot water extraction. Hot water extraction means a hot water cleaning solution under high pressure, is forced into your carpet and then sucked out of your carpet. Shaw Industries, the world’s largest carpet manufacturer, recommends hot water extraction as the primary method of cleaning carpets.

Misconception #4
The company that offers the lowest price is the company you should hire.

NO! We’ve seen so many problems arise from the lowest-bid companies that I suggest you NEVER hire the company that quotes the cheapest price. The two most common problems are: 1) The price may not be for the services you want performed. The company may be equipped to remove only the dirt from your carpet. But you may want bacteria, fungus, pollens and tobacco residues removed as well. 3) The price you see advertised may not be the price you pay. Many homeowners have learned that the low price they saw advertised lasted only until the carpet cleaner got into their home. Then they were pressured into paying a lot more for a variety of add-ons.

Misconception #5
Any honest carpet cleaning company should be able to give you an exact price quote over the telephone.

We wish that were true, but it’s difficult to be exact.   Most reputable companies like ours charge by the “Square Foot”.   Giving an estimate over the phone without  knowing your exact square footage  would be a disservice too you.  However, it is very easy to give a guest-i-mate over the phone and then, if the price sounds within your budget, we will measure the square footage and put the price in writing before we start cleaning.  The companies that you want to watch out for are the ones that charge a flat rate per room and then in the small print put the conditions for additional charges (heavily soiled areas, spot removal, pre-conditioning). These are the “bate and switch” companies.